POLICIES AT CONFETTI DREAMS
At Confetti Dreams, we believe your online shopping experience should feel just as delightful as stepping into your favorite boutique. Every detail—from product selection to packaging and delivery—is handled with care to ensure a smooth, transparent, and enjoyable experience.
Because many of our products are thoughtfully handcrafted or carefully curated, slight variations in color, texture, and appearance may occur. These differences are a natural part of the process and add to the unique charm of each item. While we strive for consistency across every collection, no two pieces are exactly alike—and that’s part of the magic.
Please note that product descriptions and images are intended to provide a general representation. Variations may occur due to sourcing, lighting, and seasonal availability.
Shipping & Processing
Our fulfillment process is intentional and detail-oriented. From preparation to packaging and shipping, each order is handled with care. While we aim to process and ship orders as efficiently as possible, delivery timelines may vary due to carrier delays or external factors beyond our control.
If you need your order for a specific date, we recommend placing it at least 2–3 weeks in advance to allow ample time for processing and delivery.
Warm Weather & Product Care
Due to the light, airy, and whipped nature of some of our products, texture may soften or slightly deflate during transit—especially in warmer temperatures. This is completely normal and does not affect the quality or performance of the product.
To help protect your order during warmer months, we recommend selecting any available heat-protection or expedited shipping options at checkout when applicable. Once your package leaves our hands, Confetti Dreams is not responsible for melting or texture changes caused by heat exposure during transit.
For best results, we recommend storing your products in a cool, dry place upon arrival.
Returns & Refunds
At Confetti Dreams, each item is thoughtfully prepared with care, intention, and attention to detail. Due to the personal nature of our self-care products, we do not accept returns or exchanges.
However, your experience matters deeply to us.
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with your order number and clear photos of the item and packaging. Once reviewed, we will happily offer a replacement or store credit to make things right.
Please note:
- We do not offer refunds or replacements for issues related to personal preference (such as scent, texture, or color variations).
- Variations in appearance or slight texture changes (including softening during warm weather transit) are normal and do not qualify for refunds.
- Shipping delays caused by carriers are outside of our control and are not eligible for refunds.
We are committed to creating a positive and enjoyable experience, and we’ll always do our best to ensure you feel taken care of.
Thank you for supporting Confetti Dreams. Your support allows us to continue creating moments of joy, indulgence, and self-celebration—one product at a time.